Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") forms an integral part of the User Agreement and governs the rules and principles of collection, processing, use, and disclosure of the User's personal data on the website www.allone.am (hereinafter referred to as the "Platform"), owned by "VIRTUS GROUP" LLC (hereinafter referred to as the "Company"). By using the Platform in any manner, You confirm that You have read and agreed to the terms and conditions of this Policy.

1. Information Collection and Use

1.1. Personal Data provided by the User (hereinafter referred to as "Personal Data")

First name, last name, phone number, email address, and other data collected as necessary.

1.2. Automatically collected data

  • Through cookies (a cookie is a small data file stored on Your internet browser or device) and similar technologies, the Platform collects other generalized information (information that does not personally relate to the User): IP address, user-agent, device/browser type, referrer, error events, date, month, year, time of visit, number of visits, and frequency.
  • When logging in via Google/Apple systems, basic profile data (name, email) is collected. The use of this data is carried out in accordance with the privacy policies of the respective services.

2. Purposes of Processing and Using Personal Data and Automatically Collected Data

The collected data may be used for the following purposes (including, but not limited to):

  • Providing the capability to use the Platform, including registration, order processing, and ensuring communication with Users;
  • Sending confirmations of actions, reminders, notifications, and messages;
  • Website administration, monitoring service usage, preventing and protecting against erroneous or fraudulent use;
  • Processing statistical data (average time spent on the Platform, most viewed products, and other statistics), performing analytics, improving services, and optimizing business processes;
  • Identifying, troubleshooting, and preventing technical issues and glitches;
  • Improving the website;
  • Ensuring communication, customer service, and support for Users;
  • Transferring data to payment systems for payment processing and carrying out relevant payment transactions;

3. User Rights

3.1. The User has the right to request access to, correction, updating, or deletion of their personal data.

3.2. For questions regarding personal data or requests for data deletion, the User can contact the Company by sending an email to allone.arm@gmail.com

4. Other Provisions

4.1. This Policy is an integral part of the User Agreement. Issues not regulated by this Policy are governed by the User Agreement, additional agreements concluded with the Company, and/or applicable legislation of the Republic of Armenia.

4.2. This Policy enters into force from the moment the User accesses the Website and remains in effect indefinitely.

4.3. The Platform/Company reserves the right to make changes to this Policy and/or the Platform at any time at its discretion and without prior consent of the User—modifying, adding, and/or removing provisions and/or conditions. Amendments and additions shall enter into force upon their publication on the Platform. The date of the last update to the Policy is permanently displayed on the Platform.

Publication / Last Update Date: 8.08.2026